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Asian Experience Awards

Asian Experience Awards 2023 Winner: Bank Syariah Indonesia

Riko Wardhana, Digital Strategy & Product Group Head at Bank Syariah Indonesia discusses how they implemented KYC face-to-face recognition for customer enrolment, streamlining the process through mobile banking apps, allowing customers to open accounts in less than five minutes, significantly enhancing the overall customer experience.

Asian Experience Awards 2023 Winner: Bank Syariah Indonesia

Riko Wardhana, Digital Strategy & Product Group Head at Bank Syariah Indonesia discusses how they implemented KYC face-to-face recognition for customer enrolment, streamlining the process through mobile banking apps, allowing customers to open accounts in less than five minutes, significantly enhancing the overall customer experience.

Asian Experience Awards 2023: Income Insurance Limited

In their three-year journey, Ron Wee, Growth Hacker at Income Insurance, reflects on their company's growth, positioning it as the first insurance app for young adults and key workers.

Asian Experience Awards 2023 Winner: Medical Center Manila, Inc.

Tune in to Eduardo S. Eseque, MD, President of Medical Center Manila, Inc. as he shares their pursuit of addressing time-consuming delays in obtaining professional fees for doctors upon patient discharge.

Asian Experience Awards 2023 Winner: Kuala Lumpur Convention Centre

Listen to Robert Hatton-Jones, Deputy General Manager of Kuala Lumpur Convention Centre, as he discusses how they strive to offer a sustainable venue and destination, fostering responsible event hosting whilst enhancing Malaysia's appeal for international events.

Asian Experience Awards 2023 Winner: Accor SA – Shanghai Office

Listen to Ken Wong, Chief Brand and Commercial Officer, Greater China of Accor Group, as he explores evolving customer preferences regarding travel system policies and discusses their engagement with customers and partnerships with entities like trip.com and McKinsey to develop a white paper.

Asian Experience Awards 2023 Event Highlights Video

Experience the unforgettable moments from the 2023 Asian Experience Awards, an event dedicated to honouring excellence in creating profound brand experiences. Don't pass up the opportunity to delve into these captivating moments.

HIVE by Income bags Asian Technology Excellence Awards for Innovative Pay-as-you-earn micro-insurance offering

JupViec Care offers flexible personal accident micro-insurance based on gig workers’ income, giving them unprecedented flexibility and control over their insurance coverage.

UOB Malaysia develops all-in-one digital banking app to meet SMEs’ needs for operational efficiency, growth opportunities 

The bank clinches the Malaysia Digital Experience of the Year - Financial Services at the Asian Experience Awards 2023. 

Petroliam Nasional Berhad clinches the Malaysia Customer Experience of the Year - Oil & Gas accolade at the Asian Experience Awards for Innovation in the Oil & Gas Industry

Its innovative visitor registration system creates a secure and welcoming environment for both guests and employees in Petroliam Nasional Berhad premises.

HSBC Life (Singapore) Pte. Ltd. recognised for remarkable brand transformation at the Asian Experience Awards

Their strategic brand campaign increases awareness and customer connection in the insurance landscape.

DXC Technology takes home Asian Experience Awards for employee experience

DXC has launched several engagement activities to improve employee experience and facilitate hybrid work needs.

AIA Thailand builds upon core initiatives with employee wellness 

The initiative was gradually enhanced through cross-functional collaboration amongst employees.

Krungthai Bank's WE CARE Initiative wins Thailand Service Experience of the Year - Banking award

The bank’s dedication to customer feedback and employee recognition earned them a win from the Asian Experience Awards.

NTT DATA Inc. bags the Digital Experience and Employee Experience of the Year awards

Their initiative to transform using a cloud-first strategy and deliver its employees innovative workspaces makes them one of the stand-out award winners this year.

UAE’s Ministry of Energy and Infrastructure wins the United Arab Emirates Customer Experience of the Year - Energy accolade at the Asian Experience Awards

The government body not only sets a new standard for excellence in public service delivery but has also demonstrated unwavering dedication to the well-being and happiness of the people in the UAE.