Asian Experience Awards

She emphasised how personification, not just personalisation, is reshaping the future of customer experience.

He discusses how agentic AI and human-led strategies both play a crucial role in transforming engagement across industries.

The information technology company received the Brunei-Indonesia-Malaysia Employee Experience of the Year - IT Services award for fostering a positive and engaging work environment.

She highlights the role of technologies and customer-centric strategies in shaping scalable and future-ready brand experiences.

Showcase your outstanding experience initiatives and gain recognition for your brand's impact.

foodpanda Taiwan’s commitment to employee wellbeing and workplace innovation fosters a thriving and inclusive culture.

United Overseas Bank (Malaysia) Berhad’s customer-centric approach through the UOB TMRW app drives innovation in digital banking. 

UOB TMRW app sets a new standard in digital banking, driving innovation, and customer engagement.

Transforming customer experience, e& (Etisalat) tackles pain points, reducing complaints.

The bank was honoured in the Malaysia Brand Experience of the Year - Banking and Malaysia Product Experience of the Year - Banking categories.

It has provided insurance policies for 3,500 travellers and 225 bus crews.

The company earned recognition for its service excellence across borders in the integrated telecommunications infrastructure services industry.

It has developed a groundbreaking marketing strategy that is centred around the deployment of a customer data platform.

It offers a balance of guaranteed insurance protection with potential returns tied to the performance of the stock market.

The company collaborates with leaders across design, testing, and standards, enhancing customers' ability to innovate rapidly.

NTUC LearningHub Tech Talent Academy aims to nurture tech talent in the country.