Retail
1 in 2 APAC customers will not buy from a brand they do not trust
1 in 2 APAC customers will not buy from a brand they do not trust
Trust in brands is eroding as a result of deepfakes, fuelling scam fears.
MINISO opens biggest global store in Jakarta's Central Park
The Chinese retailer aims to hit 1,000 stores in the next five years from about 300 now.
7-Eleven Australia opens new format concept store in Bowen Hills
It offers an extended range of everyday essentials and an expanded food selection.
Economic pressures drive business innovation in pricing
Companies reassess consumer preferences for cost-effective and value-added solutions.
Ways retailers can start waste reduction efforts amidst charging scheme delay
Experts recommend adopting mono-material packaging and encouraging naked shopping.
Consumer spending in marketplaces hit $4.1t in three years
Increase in global consumer spending is driven by strategic innovations and COVID-19.
How text messaging helps drive sales growth
Before engaging with texts, Semrush chief sales officer Channing Ferrer said salespeople should learn how to navigate data to their advantage.
Will generative AI’s popularity kill the metaverse?
Metaverse is being overshadowed by successes of generative AI, but experts said both technologies can still be used in different situations.
How APAC brands can improve connections with consumers globally
Experts advise analysing market complexity by considering laws, political risks, and cultural references of the market they want to enter.
Retail sales up 13.7% YoY to $32.4b in August
The sector will continue to benefit from the growth of inbound tourism.
Fintech firm trains sales teams uniquely from competitors
Acrisure provides an educated path for its salespeople, making sure they get engaged.
How consistent audience-centric data improves business earnings
Building an audience-centric customer relationship management system will make it easier to spot customer patterns, Adverity’s Mark Debenham said.
Adopting Spotify-like marketing proven effective to connect with consumers: expert
Marketers should create tailored messages for their consumers to effectively reach prospects and existing customers.
Dealing with impatient customers? Invest in AI to streamline services
HubSpot’s Kipp Bodnar said feedback from AI chatbots will help marketing teams improve their services.
Three AI gaps that need marketer’s authentic intervention
Fact-checking, researching, and adding authentic inputs will humanise the pantomiming AI, SurveyMonkey experts said.
Evolving consumer behaviour drive demand for advanced AI tools
Tech firm HubSpot produced new AI tools for proactive consumer services.
Retail sector offers the least work flexibility: report
Only four in 10 retail employees feel their employers offer flexibility.
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Asian Management Excellence Awards 2025 Winner: Norimah Judin and Dk Rodzi Pg Hj Abd Rahman of BIBD
Norimah Judin and Dk Rodzi Pg Hj Abd Rahman of BIBD share how their BIBD Wellness Ambassadors initiative won at the Asian Management Excellence Awards 2025.
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Business partnership as TKDN services: Unlocking Indonesia’s digital future
Are luxury boutique hotels the new black?