Event News

Look back as innovation and excellence took centre stage at this year’s awards

He stressed that as organisations accelerate digital and AI-led transformation, leaders must ensure that technology serves people.

Be honoured for driving the next wave of broadcast innovation and leading change in the industry.

Syarbeni of PT. Huawei Tech Investment shares how Huawei tailors its services through a deep understanding of telco network risks.

Thanasit Vichaipairojwong of PTTEP shares how the company is transforming into a digitally driven organisation.

The company was recognised for transforming retail with AI-powered smart carts and integrated store solutions.

The company’s PRISM platform merges AI and behavioural analytics to predict churn, personalise offers, and enhance customer retention in Singapore’s telecom market.

The Customer Engagement Platform distinguished itself for transforming Vietnam’s loyalty and financial service ecosystems.

The company’s sustainability-led initiatives are transforming design and supply chains across global markets.

Catapult blends science, design, and collaboration to turn leadership development into a transformative experience.

The company’s Risk and Compliance function integrates AI innovation and learning to enhance efficiency, data quality, and excellence in risk management.

The company’s AI-powered chatbot, Casey, transformed customer engagement and streamlined service operations across its retail portfolio.

The AI Assistant chatbot boosts efficiency of agent sales representatives and enhances customer service.

Human-centred design system improves digital platforms and enhances customer experience.

The company’s “TLI Agent Role Play” initiative reshaped learning across its network, improving agent confidence, engagement, and performance.

The company’s care-driven initiatives strengthen employee well-being, inclusivity, and sustainable workplace culture.