Asian Experience Awards

Enabling customers’ business and technological success is at the heart of Keysight’s Leadership Model, driving its mission to accelerate innovation that connects and secures the world.

The technology company was recognised for its initiatives in elevating customer experience, leveraging AI and automation alongside human-centric approaches.

It has reduced its dependence on overseas suppliers amidst lessons learned from the pandemic.

Winning companies were honoured at the Awards Ceremony in Singapore on 3 October 2024.

Its GTR solution streamlines performance testing, cuts report generation time, enhances efficiency, and reduces costs.

He highlights leveraging technology for efficiency, personalisation, and creating a seamless user experience.

He discusses evolving customer experience trends, and how AI and KPMG’s Six Pillars of Customer Experience Excellence can be leveraged to achieve meaningful impact

Peng mentioned that businesses need to ensure that their digital efforts are at pace to customers’ needs.

There have been continued disruptions in several industries brought by technological advancements.

Nominate your company's outstanding brand experience initiative for a chance to be recognised amongst Asia's most innovative companies.

Roche Hong Kong is revolutionising patient care with their Cancer 101 programme.

Dive into the future of dialysis with Karen Ng, Business Director, and Anbu Srinivasan, Managing Director of Fresenius Medical Care for their notable AR and VR technologies.

Faizal B Zainol Alam, General Manager (Product Delivery Upstream), and Muthu Kumar Sockalingam, Senior Manager (Exploration Tribe) of PETRONAS discuss their strategies as the winner of Malaysia Digital Experience of the Year - Oil & Gas category at the Asian Experience Awards 2023.

Avis Malaysia is prioritising customer loyalty and enhancing their rental experiences, with its  agenda centred on enhancements for comfort and memorable journeys.

With a focus on innovation, customer-centricity, and digitalisation, Bank BTN is well on its way to achieving its vision of becoming the best mortgage bank in Southeast Asia by 2025.

Abdullah Alshargi, Tawuniya's Group CTO, delves into the captivating realm of the company's digital metamorphosis in this enlightening interview.