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Asian Experience Awards

Castrol Lubricants celebrates UAE mechanics in world's biggest frame

Castrol’s “Portraits of Change” has shifted the perception around unsung heroes Mechanics’ portraits ‘hung’ in The Dubai Frame – the world’s biggest picture frame.

Proper roadmap essential in looking at customer experience’s critical elements, says EY partner

Sam Lo identified this key factor as what will help organisations understand what they need to improve on.

Established loyal customer base a formula for long-term success, says BDO Singapore director

Roger Loo noted that it is crucial for businesses to adapt to create a strategic customer experience.

Talent drives great ideas and go-to-market strategies, according to KPMG’s Guillaume Sachet

He also encourages businesses to have a 'wow' factor to stand out in a crowded marketplace.

Data is key in addressing challenges in customer experience, says Deloitte leader

Allen Wong observed that companies do not know their customers enough and do not make themselves stand out from competitors.

Quality service remains key to success in customer experience, says PwC leader

Loretta Fong also mentioned that the continuous evolution of product offerings to cope with trends is also important.

AIA Singapore’s insurtech investment recognised at the 2021 Asian Experience Awards

The company earned the Singapore Digital Experience of the Year award in the Financial Services category.

HSBC wins two major titles in the Asian Experience Awards for projects in the Philippines

It led two major projects—HSBC Wildcats brand campaign and HSBC Disney Marvel partnership—to strengthen its mark in the country.

China Telecom Global at the forefront of customer service with its Asian Experience Award win

Its Customer First, Service Foremost philosophy earns China Telecom Global the Customer Experience of the Year in Telecommunications trophy.

Infosys wins big for Australian Open 2021 digital innovation partnership at Asian Experience Awards

It received praise for bridging physical and virtual tennis with its digital experiences.

TDCX wins award for remarkable employee overall happiness results

It took home the Malaysia Employee Experience of the Year - Data Center at Asian Experience Awards.

Prudential Laos named Lao Employee Experience of the Year - Life Insurance by The Asian Experience Awards 2021

Prudential Life Assurance Lao Company Limited (“Prudential Laos”) is pleased to be named “Laos Employee Experience of the Year - Life Insurance” by The Asian Experience Awards 2021. 

AIA new portal wins in the Asian Experience Awards by Asian Business Review for seamless claims process

AIA’s latest digital innovation raised the standards on claims experience, providing greater peace of  mind with financial assurance so that customers can focus on recovery.

SAP’s ‘Heart Matters Campaign’ wins Singapore Brand Experience of the Year - Technology in Asian Experience Awards

The campaign's main objective is to find out what consumers expect from the brands and if the experiences they have had, meet their expectations. 

OCBC Bank lauded for its OneCollect cross-border service at the Asian Experience Awards

It aims to bridge the gap for cross-border dealings in Singapore and Malaysia.