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Asian Experience Awards

Teleperformance Malaysia emerges victorious at Asian Experience Awards 2024

It has developed several initiatives to improve training turnaround and average handling time, as well as a technology for process improvement.

Teleperformance Malaysia emerges victorious at Asian Experience Awards 2024

It has developed several initiatives to improve training turnaround and average handling time, as well as a technology for process improvement.

ONE Krungthai from Krungthai Bank wins Asian Experience Awards 2024 for employee mobile app

The enhancements made within the app have enhanced employees’ work life.

Maybank Singapore brings home Asian Experience Awards 2024 for cross-border banking solution

Maybank Beyond Borders has paved the way for future geographical expansions and continued innovations.

Sedgwick clinches Asian Experience Awards 2024 for claims management platforms

The tools have brought improved customer experience, greater transparency, faster claim close times.

GEODIS APAC & Middle East secures win at Asian Experience Awards 2024

The leading global logistics provider earned recognition for its Voice of Customer programme, a modernised customer experience approach that keeps up with evolving customer needs.

Keysight Technologies leads the way in customer experience and drives success through innovation 

Enabling customers’ business and technological success is at the heart of Keysight’s Leadership Model, driving its mission to accelerate innovation that connects and secures the world.

Expereo Singapore Pte Ltd hailed Singapore Service Experience of the Year - Business Services at Asian Experience Awards 2024

The technology company was recognised for its initiatives in elevating customer experience, leveraging AI and automation alongside human-centric approaches.

Suzlon Energy Australia enhances its service experience by locally refurbishing critical components

It has reduced its dependence on overseas suppliers amidst lessons learned from the pandemic.

Asian Experience Awards 2024 celebrates excellence in brand experiences

Winning companies were honoured at the Awards Ceremony in Singapore on 3 October 2024.

Western Digital KL Center of Excellence honoured at Asian Experience Awards 2024

Its GTR solution streamlines performance testing, cuts report generation time, enhances efficiency, and reduces costs.

EY’s Andrew Tan emphasises customer needs, technology application key to success

He highlights leveraging technology for efficiency, personalisation, and creating a seamless user experience.

KPMG in Singapore’s Guillaume Sachet on striking a balance between AI adoption in customer experience and the need for the ‘human touch’

He discusses evolving customer experience trends, and how AI and KPMG’s Six Pillars of Customer Experience Excellence can be leveraged to achieve meaningful impact

Deloitte Partner: Customer-centric engagement must shape digital transformation agenda

Peng mentioned that businesses need to ensure that their digital efforts are at pace to customers’ needs.

PwC Partner: Management must have appropriate risk management policies as business backbone

There have been continued disruptions in several industries brought by technological advancements.

Showcase your innovative brand initiatives at the Asian Experience Awards 2024

Nominate your company's outstanding brand experience initiative for a chance to be recognised amongst Asia's most innovative companies.

Asian Experience Awards 2023 Winner: Roche Hong Kong

Roche Hong Kong is revolutionising patient care with their Cancer 101 programme.

Asian Experience Awards 2023 Winner: Fresenius Medical Care Pte Ltd

Dive into the future of dialysis with Karen Ng, Business Director, and Anbu Srinivasan, Managing Director of Fresenius Medical Care for their notable AR and VR technologies.