Asian Experience Awards
Convenience, consistency becoming table stakes amidst evolving customer expectations – Simon-Kucher’s Alan Lim
Convenience, consistency becoming table stakes amidst evolving customer expectations – Simon-Kucher’s Alan Lim
He points out that exceptional customer experience in Asia will be defined by how well organisations can make experiences feel personal, relevant, and seamless.
1 day ago
Deloitte Singapore’s Dorothy Peng: Contextual intelligence is the competitive advantage of the future
She highlights that organisations are no longer evaluated on individual interactions, but on how well-acquainted they are with customers’ preferences.
Celebrate your meaningful brand experiences at 2026 Asian Experience Awards
Step into the spotlight and gain recognition for pioneering experience-led strategies.
NTUC LearningHub Pte Ltd wins at Asian Experience Awards 2025
The award recognises the organisation’s innovative, industry-aligned approach to sourcing, training, and placing tech talent.
Empowering every interaction, inspiring every connection
CelcomDigi is redefining customer care with human-centric innovation that makes every connection simpler and more human.
Malaysia Airlines triumphs at Asian Experience Awards 2025
MAB was recognised for redefining brand experience through strategic commercial transformation.
Asian Experience Awards 2025 Winner: Steve Evans of ConnectOS Regional Headquarters
Steve Evans of ConnectOS Regional Headquarters highlights how the company’s initiatives promote better work-life balance for employees.
Asian Experience Awards 2025 Winner: Eric Wong of Expereo International B.V. (Expereo Singapore)
Eric Wong, President APAC at Expereo Singapore, shares how Expereo Heroes initiative fosters teamwork and enhances customer service.
Asian Experience Awards 2025 Winner: Lau Yin May of CelcomDigi Berhad
Lau Yin May of CelcomDigi Berhad shares how Express Support helps address urgent queries through immediate and reliable assistance.
Asian Experience Awards 2025 Winner: Tejjas Parmar of Suzlon Energy Australia Pty Ltd
Tejjas Parmar, CEO of Suzlon Energy Australia Pty Ltd, shares how the company’s Master Plan is driving stronger coordination across teams.
Citibank Singapore Limited triumphs at Asian Experience Awards 2025 with 3 wins
The bank was lauded for Citi Mobile® App and its initiatives aiming to enhance client experiences.
PLN Indonesia Power - UBP Priok brings home win at Asian Experience Awards 2025
The Hydrogen Refuelling Station reflects the company’s commitment to developing an integrated hydrogen infrastructure and achieving net-zero targets.
Vi Business brings home win at Asian Experience Awards 2025 for its digital platform Vi Business Assist
The engaging digital platform directly empowers customers in managing their telecom experience.
Bank Mandiri clinches win at Asian Experience Awards 2025
The bank continues to demonstrate its leadership in digital transformation within the banking sector with its main digital channels.
Asian Experience Awards 2025 Winner: Christine Ng of Vantive Sdn Bhd
Christine Ng of Vantive emphasises how the Jom Recycle project showcases Vantive’s commitment to responsible waste management.
Asian Experience Awards 2025 Winner: Jeffrey Sim Vee Ming of SBS Transit
Jeffrey Sim Vee Ming, Group CEO of SBS Transit, highlights AIVA, an AI solution enhancing passenger experience with real-time assistance.
Asian Experience Awards 2025 Event Highlights
Revisit the Asian Experience Awards 2025, where the region’s most exceptional brand experiences took centre stage.
Most Read
1. Singapore consumers 'quietly' abandon brands after losing trust 2. Why bigger digesters alone won't solve Asia's renewable energy challenge 3. Asia to add $1.1t in life premiums over the next 10 years 4. Consumers ‘quiet quit’ unreliable brands rather than post bad reviews 5. Only the agile will win across ASEAN’s evolving marketsResource Center
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Awards
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Event News
The awards programme is calling on the leaders, teams, and organisations driving business success in Asia to put their innovations in the spotlight.
Commentary
Why APAC digital leaders must overhaul content amidst fractured consumer discovery
Why bigger digesters alone won't solve Asia's renewable energy challenge
Only the agile will win across ASEAN’s evolving markets
Scaling for resilience: What Asia Pacific’s bioenergy markets can learn from each other
Asia is leading payments modernisation and banks can't afford to fall behind
To outsmart modern fraud, we must first know the enemy
Why Western firms keep misreading the Chinese and Korean trust architecture
Platinum cards, paper-thin compliance?
How Asian enterprises can deliver modern, data-driven HR on time and on budget
Why high turnover persists in hospitality, and what’s changing