Asian Experience Awards

United Overseas Bank (Malaysia) Berhad’s customer-centric approach through the UOB TMRW app drives innovation in digital banking. 

UOB TMRW app sets a new standard in digital banking, driving innovation, and customer engagement.

Transforming customer experience, e& (Etisalat) tackles pain points, reducing complaints.

The bank was honoured in the Malaysia Brand Experience of the Year - Banking and Malaysia Product Experience of the Year - Banking categories.

It has provided insurance policies for 3,500 travellers and 225 bus crews.

The company earned recognition for its service excellence across borders in the integrated telecommunications infrastructure services industry.

It has developed a groundbreaking marketing strategy that is centred around the deployment of a customer data platform.

It offers a balance of guaranteed insurance protection with potential returns tied to the performance of the stock market.

The company collaborates with leaders across design, testing, and standards, enhancing customers' ability to innovate rapidly.

NTUC LearningHub Tech Talent Academy aims to nurture tech talent in the country.

It has made innovations through the integration of AI to live chat and its B2B e-commerce marketplace.

Handling over 45,000 claims in just six months, Sedgwick's digital transformation is revolutionising insurance claims in Asia.

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Malaysia Airlines and Malaysia Aviation Group have been recognised at the Asian Experience Awards 2024 for their dedication to customer service and Malaysian hospitality.

The platform streamlines the quoting and order fulfilment process.

The food and grocery delivery company was honoured for its benefit programmes and working policies that support a diverse, equitable, and inclusive (DE&I) culture and work environment.