Outstanding experience-centred initiatives honoured at the Asian Experience Awards 2022

Over 40 companies were lauded at this year’s event.

As customer demand for better products and services continues to increase, businesses are challenged to keep raising the bar. In recognition of the innovative and enterprising initiatives that companies introduced this year to deliver exceptionally meaningful brand experiences to their stakeholders, the Asian Business Review has announced the winners of its Asian Experience Awards 2022.

This year’s awards, the second since its launch last year, selected the winners from nominated companies belonging to all industries in Asia for their unique, standout, or innovative experience projects that served their clients, potential customers, or employees. The award presentations and video interviews were held digitally and were attended by executives who represented their respective winning companies. 

The panel of judges consisted of highly respected industry experts such as Guillaume Sachet Partner, Head, Customer Practice, KPMG; Sam Lo, Asean EY Private Assurance Leader and Partner, Ernst & Young LLP; Roger Loo Executive Director, Head of Management Consulting Services, BDO Singapore; Loretta Fong, Entrepreneurial Group Leader, Assurance, PwC Hong Kong; and Allen Wong, Deloitte HK and Southern China Consulting Leader and Digital Leader Deloitte.

Congratulations to all winners!

ASIAN EXPERIENCE AWARDS 2022

AECOM Global Business Services Philippines ROHQ

• Philippines Employee Experience of the Year - Shared Services

Allianz PNB Life Insurance, Inc.

• Philippines Employee Experience of the Year - Financial Services

AVIS MALAYSIA

• Malaysia Customer Experience of the Year - Car Rentals

BDO Unibank, Inc.

• Philippines Product Experience of the Year - Banking

Castrol Lubricants Middle East

• United Arab Emirates Customer Experience of the Year - Oil & Gas

Brown-Forman China

• China Brand Experience of the Year - Food & Beverage

Chubb Life Vietnam

• Vietnam Brand Experience of the Year - Life Insurance

CIMB BANK (VIETNAM) LIMITED

• Vietnam Partner Experience of the Year - Banking

CIMB Bank Berhad, Singapore Branch

• Singapore Digital Experience of the Year - Banking

CUCKOO International (MAL) Sdn Bhd

• Malaysia Service Experience of the Year - Health Products & Services
• Malaysia Product Experience of the Year - Beauty & Cosmetics

DXC Technology

• Brunei Employee Experience of the Year - IT Services
• Indonesia Employee Experience of the Year - IT Services

FrieslandCampina Vietnam

• Vietnam Customer Experience of the Year - Food & Beverage

Globe Telecom

• Philippines Employee Experience of the Year - Telecommunications

HSBC Philippines

• Philippines Brand Experience of the Year - Banking
• Philippines Employee Experience of the Year - Banking

Hwahsia Glass

• Taiwan Digital Experience of the Year - Manufacturing

IBM Philippines

• Philippines Employee Experience of the Year - Technology

INDOSAT OOREDOO HUTCHISON (IM3 Brand)

• Indonesia User Experience of the Year - Telecommunications
• Indonesia Customer Experience of the Year - Telecommunications

J&T Express Singapore

• Singapore Employee Experience of the Year - Logistics
• Singapore Partner Experience of the Year - Logistics

KASIKORN Business-Technology Group

• Thailand Employee Experience of the Year - Financial Technology

Krungthai Bank PLC

• Thailand Employee Experience of the Year - Banking

Krungsri Auto (GO application by Krungsri Auto)

• Thailand Digital Experience of the Year - Banking

Income Insurance Limited

• Singapore Digital Experience of the Year - Financial Services

OCBC Bank

• Singapore Employee Experience of the Year - Banking
• Singapore Product Experience of the Year - Banking
• Singapore User Experience of the Year - Banking

Palo Alto Networks

• Singapore Customer Experience of the Year - Cybersecurity

Petroliam Nasional Berhad

• Malaysia Digital Experience of the Year - Oil & Gas

Prudential Life Assurance Thailand

• Thailand Service Experience of the Year - Life Insurance

PT Sodexo Indonesia

• Indonesia Service Experience of the Year - Business Services

PT. AstraZeneca Indonesia

• Indonesia Customer Experience of the Year - Pharmaceuticals

PTT Exploration and Production Public Company Limited

• Thailand Brand Experience of the Year - Oil & Gas

Rakuten Trade Sdn Bhd

• Malaysia Digital Experience of the Year - Brokerage

Rizal Commercial Banking Corporation

• Philippines Digital Experience of the Year - Banking

SARSABZ FERTILIZERS

• Pakistan Digital Experience of the Year - Agriculture

Schneider Electric Vietnam

• Vietnam Digital Experience of the Year - Energy

Siam Commercial Bank Public Company Limited

• Thailand Customer Experience of the Year - Banking

Standard Chartered Bangladesh

• Bangladesh Digital Experience of the Year - Banking

TAG Innovation

• Pakistan Digital Experience of the Year - Financial Services

Talk2 Solutions Co., Ltd

• Cambodia Service Experience of the Year - Business Services

Thanh Thanh Cong Bien Hoa Joint Stock Company (TTC Sugar)

• Vietnam Customer Experience of the Year - Agriculture

Traphaco Joint Stock Company

• Vietnam Customer Experience of the Year - Pharmaceuticals

United Overseas Bank (Malaysia) Bhd

• Malaysia Customer Experience of the Year - Banking

Vista Land & Lifescapes, Inc.

• Philippines Digital Experience of the Year - Real Estate

Watsons International

• Hong Kong Customer Experience of the Year - Retail

Western Digital Tech and Regional Center (M) Sdn Bhd

• Malaysia User Experience of the Year - Technology

Yanolja Cloud Pte. Ltd.

• Singapore Digital Experience of the Year - Travel Services

Zurich Malaysia

• Malaysia Brand Experience of the Year - Financial Services
• Malaysia Customer Experience of the Year - Financial Services (Insurance)

The Asian Experience Awards is presented by Asian Business Review Magazine. If you want to join the 2023 awards programme and be acclaimed for providing meaningful brand experiences to stakeholders, please contact Jane Patiag at [email protected].