Malaysia Technology Excellence Awards

Through the digital ecosystem, it has maintained strong bed occupancy rates and zero ward closures during upgrades and has achieved RM293m revenue in 2025.

Its digital channels now contribute 57%+ of total revenue following the shift from campaign-led messaging to always-on, intent-driven engagement.

It has attained a 3.6x boost in cart and menu abandonment recoveries and a 43% increase in quarterly repeat purchase rate through the engine.

It has transformed news consumption from traditional broadcast-style communication into an interactive experience.

Reliving an unforgettable evening that celebrated Malaysia’s most visionary companies and inspiring leaders.

Its AI-driven innovations, the Generative AI co-pilot Tanya and Smart Nudge, are transforming agent productivity and engagement.

Its Fake BTS Detection Dashboard monitored and identified network anomalies, enhancing overall security.

Juris Origination has successfully reduced manual processing time by over 60% through automation and real-time alerts.

Setia applied AI across sales and construction workflows through collaborations with proptech startups.

The system revolutionises Malaysia’s defences against AI-enabled attacks.

Malaysia’s first homegrown digital bank implemented an AI voice assistant and data-driven credit assessment to support SME financing.

Award-winning virtual assistant unites multilingual support, real-time enterprise resource planning insights, and human expertise to create a smarter, more seamless support experience.

The Bank enables secure one-time and subscription-based digital payments through Open Embedded Banking.

The organisation automated insurance document verification and system entry, enabling faster turnaround and lower cost.

The bank was recognised for its wide-ranging efforts to improve how the bank serves customers and supports employees

It secured Malaysia’s first Iridium Plus Tier certification by significantly reducing cooling energy consumption and improving overall power efficiency.