Indonesia

PSAK 74, transforming insurance practices in Indonesia for the better

The new method of presenting financial reports boosts transparency and market confidence in the insurance industry.

PSAK 74, transforming insurance practices in Indonesia for the better

The new method of presenting financial reports boosts transparency and market confidence in the insurance industry.

Ciputra Life goes beyond its captive market by addressing customer pain points

Its customer-centric approach results in 60% non-captive customers

Dwicitra Land’s initiative in providing housing concepts for millennials

The developer targets the middle class seeking to purchase homes for immediate occupancy.

Advisory takes centre stage in Danamon's next-Generation Branches

Danamon’s next-generation branches reshape banking by performing more advisory functions and improving customer experiences.

Link Net: Beyond speed, more than 3 million homes connected

First Media, Link Net's flagship, makes sure fixed broadband service is not only about speed.

Geo Dipa, powering up Indonesia’s progress with geothermal innovation

This state-owned enterprise has set a target of 1,000 MW from geothermal power plants by 2060.

From maritime services across Indonesia, Arghaniaga eyes Asian expansion

With a fleet of 70 ships crossing 26 provinces, PT Arghaniaga Pancatunggal plans to expand its fuel servicing operations overseas.

Zurich Indonesia’s AI upgrade speeds up vehicle policies

AI streamlines appraisal and is part of the insurance firm’s P&C business growth, which experienced a remarkable 20% growth in GWP during Q1 of 2023.

FWD Insurance Indonesia provides customer-friendly flagship product

Through innovative approaches, this insurance company achieved a net premium of  IDR1.88t (US$124.7m) in 2022.

Digital kiosk revolutionises patient experience at Indonesian hospital

Premier Jatinegara Hospital’s self check-in kiosk cuts patient waiting hours by half, boosting convenience, efficiency, and safety, while offering more services.

The three clinical advantages of the Mandaya Royal Hospital Children's Heart Center will expand access to heart care in Indonesia

The Heart Center is projected to be able to contribute significantly to the management of congestive heart disease in children which reaches 12,000 cases annually.

Erajaya aims to capture Indonesia’s growing active lifestyle market

CEO Djohan Sutanto makes sure EAL goes beyond retail to fostering communities and offering an immersive omnichannel shopping experience.

How Metland Indonesia deals with weaker residential purchasing power

The real estate firm continues to expand with residences that are attractive to consumers because of pricing, the ‘growing house’ concept, and sustainable features.

3 principles guide Bank Aladin Syariah in tapping Indonesia’s customer segments

Within a year, the digital sharia bank got past low penetration to record 1.7 million customers and now targets multiple times growth by end-2023.

DANA bridges the financial divide in Indonesia

DANA's digital wallet empowers the unbanked and underbanked situations in Indonesia and now has 135 million users.

Allianz Indonesia taps millennial agents and digitalisation to reach more customers

Of its 40,000 agents, 60% belong to the next generation—the younger, tech-savvy, and diverse workforce.

Landed houses offer a solution to housing backlogs hitting millennials

Millennials in urban areas are experiencing a 79% occupancy shortage.