Indonesia

The company achieved success by transforming payroll, finance, and procurement workflows through intelligent automation and AI.

The company secured the awards by enhancing efficiency in healthcare facility payments and strengthening knowledge management systems.

The company set benchmarks through its 1-Click platform and the launch of the Ted, Telkomsel Enterprise Digital Account Manager.

The bank continues to demonstrate its leadership in digital transformation within the banking sector with its main digital channels.

The company’s ixHello platform delivered 50% year-on-year revenue growth for a global travel and hospitality client across Asia.

The company received recognition for its MangoSphere initiative, which expands internet access to underserved and unserved communities across Indonesia.

The bank received accolades for leveraging data-driven insights and innovative platforms to improve financial inclusion and operational efficiency across Indonesia.

The company’s Cyber Resilience Transformation solution improved Indonesian operators’ network safety rating by more than 20%.

The company strengthened energy resilience through fast cut-back and house load systems that prevented blackouts during grid disturbances.

The company secured the recognition for integrating clinical devices with electronic health records and expanding patient access through a digital appointment service.

The company introduced a PEGA-powered loan origination platform that reduced manual workloads by 74%, improved accuracy by 80%, and accelerated approvals for customers.

The company was commended for its Cyber-Integrated Device Protection Programme and its Erafone Bebas Tukar initiative.

The awards programme lauded breakthrough achievements in digital transformation across the nation.

It plans to stay ahead in Indonesia’s renewable transition through AI.

Many Indonesians do not see insurance as a priority.

Fitch expects modest premium growth through 2026.