Asian Experience Awards 2023 Winner: Krungthai Bank PCL.
Dollada Bhuvasethasai, Executive Vice President of Customer Insights at Krungthai Bank PCL, unveils the transformative WE CARE initiative, a powerful tool for customers to provide instant feedback via scanning QR codes, which earned them the Thailand Service Experience of the Year – Banking award at the Asian Experience Awards.
Through QR Codes, a mobile app, and chatbot services, Krungthai is revolutionising banking, fostering exceptional customer satisfaction and redefining the future of banking experiences.
Commentary
Ingredients take centre stage for Asian consumers across food and beverage purchases
Human Sparsity Blockchain: A citizen-validated ledger for digital finance supervision
Breaking the myths around turbomachinery downtime in APAC