Exclusives
FWD Insurance Indonesia’s multi-channel approach to enhance customer experience
Tech executive focused on digital leadership and customer-centric strategies to drive company’s success.
FWD Insurance Indonesia’s multi-channel approach to enhance customer experience
Tech executive focused on digital leadership and customer-centric strategies to drive company’s success.
Innovative partnerships propel FWD’s health insurance growth in APAC
FWD’s new health unit, HealthyMe, aims to meet the region's growing healthcare demands amidst rising incomes.
Balancing cost and growth needs in digitalising insurance in Indonesia
EY Indonesia Partner said integration of digital and traditional channels are essential in managing costs and improving customer experience.
Insurers face customer churn as prices rise in select products
Experts pin 3 ways to adapt to a more ‘demanding’ customer base.
Embracing technology and personalisation drives e-commerce in Indonesia
3 retail executives compare notes on rapid tech-driven growth of e-commerce at Retail Asia Forum.
Embracing hyperlocal retailing in Indonesia
Retail Asia Forum in Jakarta delved on the complexities of implementing hyperlocal retail strategies in a country as diverse as Indonesia.
PT ABC President Indonesia touts retail with personalised digital campaign
COO Dwi Hatmadji showcases successful Gen Z and millennial engagement strategy at Retail Asia Forum 2024
What new brands need to succeed in Asian markets
Price sensitivity remains a critical factor especially in essential categories like food and beverages.
AI prompts fearless dive into corporate reinvention
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Indonesia’s future of retail lies in a blended approach
Industry leaders discuss the innovative strategies to meet evolving consumer needs at Retail Asia Forum 2024
GenAI’s impact on retail unfolding faster than expected
Retailers now leverage GenAI for a competitive edge in communications, marketing, and operations.
Ways retailers can start waste reduction efforts amidst charging scheme delay
Experts recommend adopting mono-material packaging and encouraging naked shopping.
Indonesia enters era of digital insurance distribution
Industry executives at Insurance Asia Forum 2024 push the digital mindset in developing an efficient ecosystem.
Redevelopment a toss-up between city retail and CBD offices
CBD and Orchard Belt have seen numerous redevelopment projects propelled by URA incentives.
Indonesia needs a little tech to boost insurance penetration
When compared to GDP, insurance penetration in Indonesia is 1.4%, which is low relative to ASEAN.
Lotte Mart CEO unveils store revamp strategy
Store layout revised, prioritising FMCG at the front now occupying 80% of space up from 70%.
CIMB Niaga leads the way in captivating Indonesia’s youth
The bank’s digital solutions are winning over younger generations with 3.2M mobile users and 96% digital transaction rate in 2023.
Most Read
1. India's life insurance growth slows to 10.6% in October 2. Industry excellence celebrated at Manufacturing Asia Awards and Asian Export Awards 2024 3. South Korean insurers brace for profit squeeze amidst rate cuts 4. Asia leads in embedded insurance, set to reach $170b by 2030 5. Japan’s life insurance slated for 4.7% CAGR through 2029Resource Center
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Feb
20
Event News
Event News
Mastercard’s Beena Pothen named Executive of the Year - Financial Technology at Malaysia Management Excellence Awards 2024
![Mastercard’s Beena Pothen named Executive of the Year - Financial Technology at Malaysia Management Excellence Awards 2024]()
Co-Written / Partner
The company is powering the digital economy in Malaysia under the direction of Beena Pothen.
The company is powering the digital economy in Malaysia under the direction of Beena Pothen.
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Most Read
1. India's life insurance growth slows to 10.6% in October 2. Industry excellence celebrated at Manufacturing Asia Awards and Asian Export Awards 2024 3. South Korean insurers brace for profit squeeze amidst rate cuts 4. Asia leads in embedded insurance, set to reach $170b by 2030 5. Japan’s life insurance slated for 4.7% CAGR through 2029Awards
Feb
20
Commentary
ASEAN businesses should not underestimate opportunities 'Down Under'