Published:
2 years ago
218
views
Asian Experience Awards 2023 Winner: Singtel
Cindy Tan, Head of Digital Channels at Singtel, offers an overview of Singtel's achievements, receiving the Singapore Digital Experience of the Year - Telecommunications award at the Asian Experience Awards.
The award acknowledges Singtel's adept response to changing customer behaviours during the pandemic, emphasising their success in driving online sales and customer engagement. The rejuvenation of the My Singtel app, combined with targeted push notifications and integrated chat services, contributed to increased digital sales and engagement, demonstrating Singtel's steadfast commitment to digital transformation and enhancing customer satisfaction within the telecommunications sector.
Learn more here.
Read Here
Advertise
Sign Up
Commentary
Rethinking the role of video infrastructure in Asian retail
Why APAC digital leaders must overhaul content amidst fractured consumer discovery
Why bigger digesters alone won't solve Asia's renewable energy challenge
Only the agile will win across ASEAN’s evolving markets
Scaling for resilience: What Asia Pacific’s bioenergy markets can learn from each other
Asia is leading payments modernisation and banks can't afford to fall behind
‘Tokenmaxxing’ – The wrong AI race to run in Singapore
To outsmart modern fraud, we must first know the enemy
Why Western firms keep misreading the Chinese and Korean trust architecture
Platinum cards, paper-thin compliance?