Indonesia Technology Excellence Awards 2025 Winner: Lani Sri Rahayu and Donatus Kreszyantody of PT Telkomsel

Indonesia Technology Excellence Awards 2025 Winner: Lani Sri Rahayu and Donatus Kreszyantody of PT Telkomsel

Lani Sri Rahayu of PT Telkomsel underscores how Ted is humanised to make client interactions more intuitive and responsive.

Donatus Kreszyantody, General Manager of the Intelligence Automation Centre of Excellence, also shares how 1-Click, Telkomsel's procurement orchestration system, is streamlining operations at scale. These efforts were recognised at the Indonesia Technology Excellence Awards 2025, where Telkomsel took home honours in the AI - Telecommunications and Automation - Telecommunications categories.

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