Staff Reporter

Two-thirds of luxury professionals surveyed said AI would improve their ability to target consumers more precisely.

Investment-linked insurance products generated $1.4b during the month.

But AM Best ranks 60% of APAC insurers as financially strongest.

The company was recognised for transforming retail with AI-powered smart carts and integrated store solutions.

Funding decreased to $11.2b.

The company’s PRISM platform merges AI and behavioural analytics to predict churn, personalise offers, and enhance customer retention in Singapore’s telecom market.

The Customer Engagement Platform distinguished itself for transforming Vietnam’s loyalty and financial service ecosystems.

Kmart (58%) and Big W (45%) remain the top brands linked with low prices.

The company’s sustainability-led initiatives are transforming design and supply chains across global markets.

Catapult blends science, design, and collaboration to turn leadership development into a transformative experience.

The company’s Risk and Compliance function integrates AI innovation and learning to enhance efficiency, data quality, and excellence in risk management.

The company’s AI-powered chatbot, Casey, transformed customer engagement and streamlined service operations across its retail portfolio.

Thanks to the rapid development of localised solutions in China, Japan, and India.

The AI Assistant chatbot boosts efficiency of agent sales representatives and enhances customer service.

Human-centred design system improves digital platforms and enhances customer experience.

The company’s “TLI Agent Role Play” initiative reshaped learning across its network, improving agent confidence, engagement, and performance.