Western Union and TenPay Global launch co-branded store in Singapore

The two are partnering to bring an omni-channel remittance experience.

Western Union and Tencent’s cross-border payment platform TenPay Global has announced a strategic partnership to bring ‘a true omni-channel remittance experience’.

Under the partnership, the two will launch a co-branded flagship store in Singapore’s Chinatown to enhance the efficiency of remittances through Weixin Mini Program within the Weixin ecosystem.

At the new flagship store, customers can send money abroad by entering the transaction details on their mobile devices. Once confirmed, customers can complete the transaction in cash or through supported digital methods at the counter. Repeat sender and receiver information is automatically pre-filled, reducing the need to fill up physical forms and saving time for customers.

The co-branded flagship store is located in Singapore's Chinatown, at the People's Park Complex and is one of Western Union's 20 branches in the city state.