Singtel recognised at Asian Innovation Excellence Awards 2025

The company earned awards for its transformative enterprise technologies that enhance network performance, security, and user experience.

Singtel received two distinctions at the Asian Innovation Excellence Awards 2025: Singapore Business Service Innovation of the Year - Telecommunications and Singapore Customer-Centric Innovation of the Year - Telecommunications. Together, these awards acknowledged the company’s progress in network technology and its contribution to strengthening digital security across the enterprise landscape.

Redefining digital trust

Singtel won the Singapore Business Service Innovation of the Year - Telecommunications award for SingVerify, a service that rethinks how users are authenticated in the digital space. It draws on live telco data to confirm identities without the need for passwords or one-time passcodes. Authentication happens quietly in the background. The process removes unnecessary steps that often slow access or expose users to phishing and SIM-swapping threats.

SingVerify incorporates a suite of APIs (Number Verify, Device Location, and Scam Sniffer) that help enterprises detect suspicious activity, verify identities, and stop unauthorised transactions before they occur. The service has been taken up by Tiger Brokers and IPification, both of which have improved the speed and accuracy of their verification systems as a result. In collaboration with M1, AIS and Maxis, Singtel also extended the service to more than 57 million mobile users across Southeast Asia. This expansion provides a broader, secure framework for cross-border authentication and consistent digital access.

Elevating enterprise connectivity

The Singapore Customer-Centric Innovation of the Year - Telecommunications award recognised the company’s 5G Network Slicing for Enterprise initiative. Built on its 5G+ Priority capability, the technology assigns network resources based on real-time application demand. It keeps latency low and connections steady, even when traffic surges. Applications such as Microsoft Teams, Zoom, and FaceTime continue to operate smoothly, no matter how heavy the load.

This technology has been deployed at major national events such as the Singapore Grand Prix and the National Day Parade, where thousands connect simultaneously. Working with Palo Alto Networks, Singtel also launched Enterprise Mobile Protect, a 5G-powered Security-as-a-Service platform that blocks over 5,000 threats each day and filters some 600,000 malicious URLs. The combination of network slicing and embedded protection offers enterprises dependable connectivity whilst defending critical systems against emerging cyber risks.

The Asian Innovation Excellence Awards honours companies that achieve measurable outcomes and address key challenges through innovation and operational improvement, recognising initiatives that drive meaningful progress across diverse industries in the region.

The Asian Innovation Excellence Awards is presented by Asian Business Review. To view the full list of winners, click here. For more information on the awards programme, you may contact Julie Anne Nuñez-Difuntorum at (+65) 3158 1386 ext 242 or at [email protected].