FWD Cambodia earns Cambodia Customer Experience of the Year - Life Insurance award

The company's commitment to empowering families with innovation and customer-led services was honoured at the Asian Experience Awards 2025.

FWD Cambodia has been recognised as the Cambodia Customer Experience of the Year - Life Insurance at The Asian Experience Awards Ceremony held in Singapore. This prestigious award highlights FWD Cambodia’s outstanding contributions and commitment to helping more Cambodian families celebrate living through its professional teams, innovative offerings, and digitally enabled services.

Guanghui Chim, Chief Executive Officer of FWD Cambodia, said, “We’re deeply honoured to receive this esteemed recognition, which energises us as we move forward with our vision of changing the way people feel about insurance in Cambodia. The award reflects our unwavering commitment to a customer-led approach.”

He continued, “I would like to express my sincere gratitude to our customers for their trust and support since our launch in 2021. My heartfelt thanks also go to the incredible FWD Cambodia team, whose dedication and teamwork continue to inspire. A special note of appreciation to our business partners and the Insurance Regulator of Cambodia for their steadfast support throughout this meaningful journey.”

FWD Cambodia is a member of FWD Group – a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets.

About FWD

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

In Cambodia, FWD started operations in September 2021. For more information, please visit www.fwd.com.kh.

The Asian Experience Awards recognises the ingenious initiatives of creative companies delivering meaningful brand experiences to their stakeholders. Winners are selected based on the merit of their applications and previous achievements.

The Asian Experience Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for providing meaningful brand experiences to stakeholders, please contact Marni Marco at [email protected].