Watsons Thailand wins Asian Management Excellence Awards for employee engagement

It employs its unique organisational culture to establish positive emotions from its people.

Leading health and beauty retailer Watsons Thailand bagged the win in the Thailand Employee Engagement of the Year - Retail category at the inaugural Asian Management Excellence Awards for its unique organisational culture of “Fun-Friends-Future” for engaging existing team members and attracting potential external talent.

As part of this culture, Watsons has continually set and delivered standards in the health, wellness, and beauty retail markets, having its people in its 700 stores, distribution centres and support offices around the country engaged and committed to professional service and ensuring they deliver an impressive experience to our customers.

Aside from engaging people, the retailer focuses on people capability and performance by creating a robust leadership pipeline and bench-strengths. Watsons engages its people to make the organisation a fun place to work and to grow the future together guided by its culture.

The company is passionate in building a unique organisational culture by creating a work environment of trust, transparency, and teamwork in establishing positive emotions and people. “We motivate our people and recognise their performance in tangible ways and celebrate success together. We respect individual differences,” the company said.

This value is manifested through its activities, which include: staff parties, team engagement activities, graduation ceremonies and celebrations for newly appointed store managers, quarterly pharmacist conferences, leadership workshops, and other internal engagement activities.

Watsons has also created career opportunities for talents to align business growth. To stay ahead in the retail business trends, it has also developed a programme called “Fit for the Future,” to ensure its people are ready for changes. For the company, it cares about maximising its employees’ potential and capabilities, implanting the right mindset and developing essential skill sets.

The inaugural Asian Management Excellence Awards celebrates the finest business leaders, innovators, and companies in Asia, and commends exceptional achievements in the various aspects of operations, including employee engagement programmes, diversity and inclusion projects, and health and wellness initiatives.

The Asian Management Excellence Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's employee engagements and management initiatives, please contact Jane Patiag at [email protected].