APAC healthcare workers voice concerns over AI, data gaps

Over seven in ten are uncertain about legal liability in AI usage.

A majority of healthcare professionals (81%) across the Asia-Pacific (APAC) are involved in developing new technologies within their organisations, however, 39% believe these technologies do not cater to their needs, according to a Royal Philips report.

“It’s essential to foster trust in AI-powered technologies among healthcare professionals and patients,” said Jasper Westerink, Senior Vice President and Representative Director of Philips Japan and Acting Managing Director of Philips APAC.

Over seven in ten professionals (71%) are uncertain about legal liability in AI usage, whilst 66% worry that data biases in AI could widen health disparities.

Approximately 76% said they lose valuable clinical time due to incomplete or inaccessible patient data. One-third (31%) reported losing more than 45 minutes per shift—equivalent to 23 full days per year per professional.

In addition, about 39% of clinicians said they now spend more time on administrative tasks and less time with patients compared to five years ago.

“Industry-wide collaboration will help us address trust gaps to unlock AI’s full potential, enabling responsible, inclusive integration across APAC’s healthcare systems,” Westerink added.