EY
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Proper roadmap essential in looking at customer experience’s critical elements, says EY partner
Proper roadmap essential in looking at customer experience’s critical elements, says EY partner
Sam Lo identified this key factor as what will help organisations understand what they need to improve on.
Our world is at an inflexion point - innovate to stay ahead of the curve, says EY Chief Innovation Officer
Steve Lo said that remaining agile is ever-so-important for companies in the increasingly fast-paced world of business and the global landscape.
Customer-centric digital transformation as the edge for telecom companies in the New Economy
Catering to customer demands, identifying new revenue-generating opportunities with the latest technological opportunities helps telecom companies stay relevant, says ASEAN Managing Partner of EY Parthenon.
Great customer experience is a leadership commitment, says EY’s Sam Lo
Digitalisation, analytics can enable better products and services.