EY

It was mainly driven by Singlife’s merger with Aviva Singapore.

He highlights leveraging technology for efficiency, personalisation, and creating a seamless user experience.

The EY Chief Innovation Officer highlighted that technological solutions must be developed with a holistic eye on the value they bring to companies, individuals, and society at large.

Discover how 2 insurance leaders tackle conduct risk, cybersecurity, and business model evolution.

AI tools are misused by cybercriminals.

38% of APAC insurers are implementing AI tools, higher than the global average of 22%.

The operating models must facilitate quick experimentation, embrace failure, and allow for agile course corrections.

Empathetic, adaptive, and people-focused leadership is vital for success in today's competitive business landscape, according to Seng.

Analysts said they will run the risk of lagging in the market and suffering higher costs.

An EY study showed that more than half of CEOs want to focus on ethical AI.

Marketing experts advise investing in omnichannel strategies and talent to diversify brands in a global space.

Lo emphasised the need for tech companies to adapt their hiring strategies, prioritise ESG compliance, and leverage emerging technologies effectively to drive growth and revenue.

This includes mergers and acquisitions, divestments, and joint ventures amongst others. 

Southeast Asia’s financial services institutions (FSIs) are bracing themselves for another year of volatile geopolitical and economic conditions, with record-high inflation and rising interest rates. But those willing to push the digital envelope will find new pockets of growth to help them remain resilient and become future-ready. For this to happen, FSIs need their executives to embrace a digital-era transformative mindset – one that builds skills, flexibility and agility, preparing their organizations to pivot at any moment.

Sam Lo identified this key factor as what will help organisations understand what they need to improve on.

Steve Lo said that remaining agile is ever-so-important for companies in the increasingly fast-paced world of business and the global landscape.