ZUS Coffee bags award for e-commerce-ready mobile app

It is considered a success story for coffee-lovers in the local community of Malaysia.

Whenever one thinks of coffee, the traditional model of buying in-store always come to mind. Whilst some cafes offer delivery for their drinks, some may be a challenge to order from due to lack of easier ways of ordering apart from using third-party mobile apps.

ZUS Coffee's Mobile Application has revolutionized the coffee ordering experience, enabling customers to place their orders from the comfort of their own homes and pick them up quickly and efficiently from the outlet.

ZUS Coffee is a disruptive force in the coffee industry with its innovative approach to providing high quality coffee to the community.

By leveraging technology, ZUS Coffee has made it easier and more convenient for customers to enjoy their favorite brews at an affordable price in the most accessible way.

Since its launch in 2019, ZUS Coffee has been using quality ingredients and the latest and highest level of coffee brewing technology –all whilst operating on an innovative business model.

It has since delivered more than 30 million cups across the country, dedicated on the idea that coffee is not a luxury but one that may be enjoyed by all.

The loyalty program offered by ZUS Coffee has also proven to be immensely popular among customers, who have been able to reap the benefits of drinking coffee every day.

Through its commitment to spreading positivity and connecting people through the power of exciting flavors, ZUS Coffee has become a beloved brand in the local community and a true success story in the world of coffee.

Tagged as Malaysia’s top homegrown tech-enabled coffee chain, it offers various promos through its app such as a Buy 1 Free 1 promo and suggestions on featured drinks.

Through the app, deliveries may be dropped right at the customers’ doorstep, enabling tracking of orders with ease.

For this achievement, ZUS Coffee received an award for E-Commerce - Food & Beverage in the recently concluded Malaysia Technology Excellence Awards hosted by The Asian Business Review.

The annual awards programme recognises exceptional companies who are riding the disruption wave and are leading the technological revolution and digital journeys of their respective industries to boost Malaysia’s fast-growing economy.

In giving this award, the judging panel took into consideration three major achievements by ZUS Coffee.

First is that it has garnered over 1.8 million app downloads within three years across all platforms, including Google Play Store, Apple App Store, and Huawei App Gallery.

Second is that over 30 million cups have been served to the local community in the past three years.

Third, it has garnered over 35,000 positive reviews and maintaining a stellar rating of 4.85 out of 5.

ZUS Coffee is committed to further elevating the coffee-drinking experience to its community and in improving its app features in the coming years. Similarly, the service continues to be of top priority, to ensure not just speedy delivery of the drinks but also to maintain stellar quality of all its offerings.

The Malaysia Technology Excellence Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2024 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Danica Avila at [email protected].