Grameenphone wins Asian Technology Excellence Award 2025 for digital telecommunication

From payments to lifestyle, Grameenphone’s MyGP app transforms everyday digital experiences.

Grameenphone was presented with the Bangladesh Technology Excellence Award for Digital - Telecommunications in the Asian Technology Excellence Awards 2025. The award highlighted the success of MyGP, the country’s leading telecom app, which has evolved from a self-care utility into Bangladesh’s leading everyday digital platform.

MyGP has become a digital lifeline for over 23 million monthly users, nearly half of whom trust the platform to securely store their payment methods. With more than 4 million users actively engaged in streaming and partner-led subscription services, the app goes far beyond traditional telecom. Built on a scalable, cloud-native architecture and guided by a data-driven design approach, MyGP delivers seamless convenience whilst contributing to the growth of Bangladesh’s broader digital ecosystem. Today, it stands as a central hub for connectivity, payments, content, and lifestyle, redefining what a telco app can be.

One of MyGP’s standout innovations lies in transforming digital payments into a seamless, reliable experience. With the introduction of backup payment methods, users can now store multiple wallets and cards, significantly reducing transaction failures and friction. This has been made possible by integrating all major payment providers in Bangladesh, creating a unified and accessible payment ecosystem within the app. In addition, the launch of AutoPay has simplified recharges, enabling users to automate payments and ensure uninterrupted services.

The platform also provides users with greater control and transparency. Usage History offers detailed insights into calls, data, SMS, recharges, and refunds. SIM management helps customers track SIMs registered under their national ID across operators, whilst the Logged-In Devices feature enabled users to manage access and account security.

MyGP has expanded beyond telecom into broadband, entertainment, and lifestyle services. The app now supports Grameenphone Fixed Internet (GPFI) journeys, whilst strategic partnerships have introduced features like live sports scorecards, used by millions monthly, and Ibadah, a Ramadan-focused service that reached 3 million users in one month.

To support its rapid growth, MyGP adopted a Partner Microservice framework that allows new services to be integrated securely and at scale without requiring app releases. This enabled seamless expansion across OTT, gaming, learning, and lifestyle verticals. Meanwhile, a reimagined Search experience significantly improved discoverability, leading to a 3× increase in conversion from search results.

By embedding analytics into its product design, Grameenphone ensured that every feature was evidence-based, reflecting how millions of users interact with the app.

The Asian Technology Excellence Awards celebrates the most outstanding technological innovations and achievements across Asia, recognising organisations that leverage emerging technologies to drive business value, strengthen customer experiences, and transform industries.

The Asian Technology Excellence Awards is presented by Asian Business Review. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's outstanding retail initiatives, please contact Julie Anne Nunez-Difuntorum at +65 3158 1386 ext 242 or [email protected].