G4S Indonesia wins Asian Management Excellence Awards 2025 for employee engagement strategies

It has implemented several strategies to boost job satisfaction and performance.

A leading security services provider G4S Indonesia won the Indonesia Employee Engagement of the Year - Safety & Security category win at the coveted Asian Management Excellence Awards 2025 for its successful implementation of several strategic initiatives that have fostered a supportive, motivating, and performance-driven environment.

As part of its effort to empower employees, the company places a strong emphasis on recognising achievements, big or small, to boost morale and create a culture of appreciation that motivates continued success.

To ensure that feedback, concerns, and ideas can flow freely across all levels, G4S Indonesia has implemented multiple communication channels. Its internal newsletter keeps employees updated on company news, policies, and achievements, whilst its Speak Out! whistleblowing service offers a confidential platform for employees to report concerns.

Managers and directors also maintain an open-door policy, encouraging employees to voice their thoughts directly to their leaders.

To prepare employees for future leadership roles, G4S Indonesia has several training and mentorship programmes to focus on developing leadership qualities and equipping employees with the skills they need to grow within the company.

“We understand that a satisfied employee is a productive employee. By creating a positive work environment where employees feel valued and supported, we have seen a direct correlation between job satisfaction and service excellence,” said Achmad Pratama Kosasih, Country Managing Director of G4S Indonesia.

The implementation of these strategies has yielded significant results. Employee participation in company events and activities has increased, reflecting higher engagement levels. Recent employee satisfaction surveys have also shown overwhelmingly positive results, and the company boasts a low turnover rate at 3.4%—further evidence of the success of its employee-focussed initiatives.

G4S Indonesia remains committed to overcoming these obstacles, continuously refining its approach to employee engagement to meet the evolving needs of its workforce.

The Asian Management Excellence Awards celebrates the most successful business leaders, innovators, and companies in Asia by recognising exceptional achievements in various domains, including employee engagement programmes, diversity and inclusion projects, and health and wellness initiatives.

The Asian Management Excellence Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's employee engagements and management initiatives, please contact Jane Patiag at [email protected].