ABA Bank honoured for financial innovation at the Asian Innovation Excellence Awards 2025

The ABA Mobile app redefined digital banking through security features, AI integration, and personal finance tools.

ABA Bank received an accolade in the Cambodia Financial Innovation of the Year - Financial Services category at the Asian Innovation Excellence Awards 2025. The recognition highlights the success of ABA Mobile, the bank’s flagship digital banking platform. 

When the bank launched ABA Mobile in 2015, it marked the introduction of one of Cambodia’s first comprehensive mobile banking platforms. Nearly a decade later, it is widely used across the country for everyday financial transactions. In 2024 alone, more than five million users relied on it to complete 1.43 billion transactions totalling US$252b.

The release of ABA Mobile 5.0 in 2023 gave users greater control, from arranging widgets and toggling display modes to selecting cultural themes. Currently, 2.46 million users have activated themes from the 20 options in the app.

The app’s FacePass Secure feature brought live facial recognition to Cambodian banking for the first time. This added an extra layer of protection for high-risk transactions and changes to critical settings. As of writing, 87% of all ABA Mobile app users have enabled FacePass for their security and peace of mind. It raises the bar on authentication beyond passwords or PINs.

On the intelligence front, Navi, ABA’s AI-powered assistant, goes beyond scripted chatbots. Built into ABA Mobile, Navi responds instantly in real time — in multiple languages — guiding users through product queries, account issues, or everyday banking tasks. It is Cambodia’s first AI-driven virtual banking companion. 

In 2025, a total of 687,000 users explored the Navi section of the app and sent 544,000 questions.

For those wanting deeper insight into their money habits, ABA Analytics brings the country’s first personal finance management tools inside a banking app. Users can track spending patterns, categorise expenses, set budgets, view multi-account reports, and receive nudges for smarter habits. Reports can display in KHR or USD.

The bank continues to enhance its digital platforms, focusing on accessibility, user experience, and financial inclusion as part of its long-term innovation strategy.

The Asian Innovation Excellence Awards honours companies that achieve measurable outcomes and address key challenges through innovation and operational improvement, recognising initiatives that drive meaningful progress across diverse industries in the region.

The Asian Innovation Excellence Awards is presented by Asian Business Review. To view the full list of winners, click here. For more information on the awards programme, you may contact Julie Anne Nuñez-Difuntorum at (+65) 3158 1386 ext 242 or at [email protected].