Sam Lo
Great customer experience is a leadership commitment, says EY’s Sam Lo
Great customer experience is a leadership commitment, says EY’s Sam Lo
Digitalisation, analytics can enable better products and services.
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1. Insurtech funding in APAC plunges to $193m in 2024 2. Exceptional travel and hospitality innovators honoured at TDM Travel Trade Excellence Awards - Hong Kong 2025 3. Racial harmony bill unlikely to choke ethnic fundraising 4. Cautious VCs turn to Series A startups 5. GoFood: Iced black coffee, chicken likely to trend this yearResource Center
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Awards
Event News
The awards programme recognised outstanding initiatives that redefined Hong Kong’s travel industry.
