AI-powered chatbots
Lazada Indonesia bags two trophies in the Asian Experience Awards
Lazada Indonesia bags two trophies in the Asian Experience Awards
AI chatbots and livestreaming innovations secured Lazada Indonesia awards for both the digital experience and product experience categories.
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PwC’s Loretta Fong stresses personalisation, innovation, and agility in brand experience
She highlights the role of technologies and customer-centric strategies in shaping scalable and future-ready brand experiences.
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Mobile-first web design: Why Asian brands can't afford to ignore it in 2025