Staff Reporter

FPT Smart Cloud triumphs at Asian Technology Excellence Award 2022 with AI-empowered voicebot – FPT AI Engage

FPT AI Engage integrates best-in-class AI technologies to transcend customer service.

Most outstanding technological projects and innovations recognised at the Asian Technology Excellence Awards

This prestigious awards programme awarded 60 companies with innovative technology initiatives that made an impact on their business.

Data is key in addressing challenges in customer experience, says Deloitte leader

Allen Wong observed that companies do not know their customers enough and do not make themselves stand out from competitors.

Forming future-proof data strategies for telcos

Leveraging data to improve customer experiences often leads to operators’ success.

Cognitive Government for economic development

Exploring the benefits with Fadi Komati of PwC Middle East.

Standard Chartered achieves rapid automation in banking’s manual back-office processes

The financial institution is recognised at the Malaysia International Business Awards for successfully using Artificial Intelligence & Machine Learning (AIML) to boost operational efficiency in onboarding new clients.

Our world is at an inflexion point - innovate to stay ahead of the curve, says EY Chief Innovation Officer

Steve Lo said that remaining agile is ever-so-important for companies in the increasingly fast-paced world of business and the global landscape.

Intelligence, data, and oil: PETRONAS does it all

The company won three trophies at the Malaysia Technology Excellence Awards for integrating its innovations into action. 

How Qoala cuts policy issuance waiting period to 1 hour

Usually, it takes up to 14 days to process the initial insurance onboarding.

Malaysia’s Fynance launch pay later services for corporates

Users can gradually replay in flexible installments.

Digital transformation and innovation take charge

Choosing the right steps is important for the TMT industry, says RSM’s Jason Yau.

Total IT Global recognised for its innovative approach at the Malaysia International Business Awards

The leading, integrated IT solutions provider invested in a proprietary tool to create seamless workflows, resulting in high-impact outcomes and future benefits for clients.

New GlobalFoundries facility to create 1,000 jobs

The semiconductor giant has job openings for technicians and engineers.

TM R&D’s Customer-Focused Innovations Recognised At The Malaysia Technology Excellence Awards

In-house smart solutions for Fixed Wireless Access connectivity and customer experience platform for frontliners awarded under “Connectivity-Telecommunications” and “AI-IT Services” categories respectively