In Focus

How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

F&B success seen in Family Mart Indonesia stores

Fast food and drinks rival grocery sales, averaging 50% of transactions in each store.

Fintech investors nowadays prioritise profitability over valuation

An expert said fintechs must have more than one revenue stream to attract investors amidst economic slump.

How APAC brands can improve connections with consumers globally

Experts advise analysing market complexity by considering laws, political risks, and cultural references of the market they want to enter.

Why the bank of the future is not really a bank

ANEXT Bank’s Toh Su Mei reveals how they are reimagining banking for small and medium enterprises.

TBS Energi's contribution to Indonesia's 23% renewable energy goal

TBS Energi helps Indonesia hit 100MW installed capacity target by 2025.

Startup slashes need for big teams in data app development

Through Dozer, data engineers can instantly build a data serving infrastructure instead of months.

Lippo Malls Indonesia continues to keep up with fast-changing trends

CEO Henry Riady reveals the secret of maintaining 70 malls in 40 cities and going for more.

Why Singapore’s 3G phaseout is a double-edged sword

Singapore will shut down its 3G services by 31 July 2024.

Tempered adoption of AI tools may spell greater leap for fintech firms

Expert underscores generative AI’s strength in streamlining front-of-office work, but banks on human expertise for in-depth development.

SG’s property insurance to stay afloat in 2023 – GlobalData

Disciplined underwriting and well-diversified portfolios will support profitability, an analyst said.

The latest ACE Hardware store concept brings inspiration to Indonesia

This store combines offline and online shopping to enhance the retail shopping experience.

Asia needs natural gas to balance ‘energy trilemma’

Natural gas is cleaner than coal and would support the intermittency of renewables, ANGEA said.

Ciputra Life goes beyond its captive market by addressing customer pain points

Its customer-centric approach results in 60% non-captive customers

Singapore's most notable real estate agents under 40

Majority of agents in the list are experts on the residential market.

Properties promoting ‘live, work and play’ gain popularity in Singapore

Homebuyers want homes that they can customise to meet their multifaceted needs.