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It has seen improved operational efficiency and enhanced service delivery with the reduction of its monthly case backlogs.

The SPOT Framework targets to uncover potential scams and facilitate in the prevention of victims falling prey to scammers.

The company was honoured for its DBS RAPID solution in collaboration with Topremit.

It has developed several initiatives to improve training turnaround and average handling time, as well as a technology for process improvement.

The enhancements made within the app have enhanced employees’ work life.

Maybank Beyond Borders has paved the way for future geographical expansions and continued innovations.

The tools have brought improved customer experience, greater transparency, faster claim close times.

The leading global logistics provider earned recognition for its Voice of Customer programme, a modernised customer experience approach that keeps up with evolving customer needs.

Enabling customers’ business and technological success is at the heart of Keysight’s Leadership Model, driving its mission to accelerate innovation that connects and secures the world.

The technology company was recognised for its initiatives in elevating customer experience, leveraging AI and automation alongside human-centric approaches.

It has reduced its dependence on overseas suppliers amidst lessons learned from the pandemic.

Winning companies were honoured at the Awards Ceremony in Singapore on 3 October 2024.

Its GTR solution streamlines performance testing, cuts report generation time, enhances efficiency, and reduces costs.

Gentrack's win at the Australia Technology Excellence Award 2024 in the Enterprise Software category highlights its impact in energy transition.

Unified National Networks won the Brunei Technology Excellence Award 2024 in the Network and Broadband - Telecommunications category.

Grameenphone's MyGP app has won the Bangladesh Technology Excellence Award 2024 in the Digital - Telecommunications category.