Philippine National Bank (PNB)
Philippine National Bank is one of the country’s largest private universal banks in terms of assets and deposits. It provides a full range of banking and other financial services to its highly diverse clientele comprised of individual depositors, small and medium enterprises, domestic and international corporations, government institutions, and overseas Filipinos.
Philippine National Bank’s digital app bags the Philippines Digital Experience of the Year - Banking award at the Asian Experience Awards
Philippine National Bank’s digital app bags the Philippines Digital Experience of the Year - Banking award at the Asian Experience Awards
Staying true to its commitment to being a reliable financial partner of Filipinos, PNB delivers relevant banking solutions to its customers.
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Deloitte Singapore’s Dorothy Peng explores designing emotionally intelligent brand experiences in the age of AI
She emphasised how personification, not just personalisation, is reshaping the future of customer experience.