Ibnu Prabowo

Why Pertamina Lubricants stays ahead of competition in Indonesia

With 100 Indonesian National Standards certifications for its product line, Pertamina Lubricants raises the bar for competition and consumer trust.

Thomson Hospital sets fine example for healthcare digital transformation

eHealthcare development requires a strong process foundation, a strategic budget and collaboration, says Thomson Hospital expert.

F&B success seen in Family Mart Indonesia stores

Fast food and drinks rival grocery sales, averaging 50% of transactions in each store.

Chang Gung Hospital shaping Taiwan’s healthcare future with smart innovations

Prof. Chen, Chien-Tzung shares the hospital's journey to seamlessly integrate innovation into its services at HIMSS23 Asia Pacific conference in Jakarta.

Kanmo group explores latest tech trends to revolutionise shopping experience

They position themselves as an omnichannel operator serving tens of thousands of customers every month.

TBS Energi's contribution to Indonesia's 23% renewable energy goal

TBS Energi helps Indonesia hit 100MW installed capacity target by 2025.

Lippo Malls Indonesia continues to keep up with fast-changing trends

CEO Henry Riady reveals the secret of maintaining 70 malls in 40 cities and going for more.

XL Axiata’s pioneers convergence service in Indonesia

The telecom firm’s Fixed Mobile Convergence service penetration has reached 56% in H1 2023.

MNC Life Assurance employs media advantage for market expansion

CEO Risye Dillianti harnesses the power of media to expand MNC Life’s outreach and education whilst securing almost 300,000 clients.

Ciputra Life goes beyond its captive market by addressing customer pain points

Its customer-centric approach results in 60% non-captive customers

Advisory takes centre stage in Danamon's next-Generation Branches

Danamon’s next-generation branches reshape banking by performing more advisory functions and improving customer experiences.

Link Net: Beyond speed, more than 3 million homes connected

First Media, Link Net's flagship, makes sure fixed broadband service is not only about speed.

From maritime services across Indonesia, Arghaniaga eyes Asian expansion

With a fleet of 70 ships crossing 26 provinces, PT Arghaniaga Pancatunggal plans to expand its fuel servicing operations overseas.

Erajaya aims to capture Indonesia’s growing active lifestyle market

CEO Djohan Sutanto makes sure EAL goes beyond retail to fostering communities and offering an immersive omnichannel shopping experience.

3 principles guide Bank Aladin Syariah in tapping Indonesia’s customer segments

Within a year, the digital sharia bank got past low penetration to record 1.7 million customers and now targets multiple times growth by end-2023.

DANA bridges the financial divide in Indonesia

DANA's digital wallet empowers the unbanked and underbanked situations in Indonesia and now has 135 million users.