APAC

Globe harnesses digital efforts to provide care for employees

Its suite of programmes has improved the end-to-end employee experience.

Globe harnesses digital efforts to provide care for employees

Its suite of programmes has improved the end-to-end employee experience.

Middle East Technology Excellence Award 2022 for Startup – Education was presented to Zendy

The platform won the award for startup in the education category, joining the league of past winners such as Du, Amazon (MENA), the Entertainer, & BLOOVO to become one of the most innovative companies in the Middle East.

How telcos can keep their customer base amidst a high churning rate

Improving customer experience and bundling new services is key to retaining customers.

Proper roadmap essential in looking at customer experience’s critical elements, says EY partner

Sam Lo identified this key factor as what will help organisations understand what they need to improve on.

Established loyal customer base a formula for long-term success, says BDO Singapore director

Roger Loo noted that it is crucial for businesses to adapt to create a strategic customer experience.

Talent drives great ideas and go-to-market strategies, according to KPMG’s Guillaume Sachet

He also encourages businesses to have a 'wow' factor to stand out in a crowded marketplace.

Pioneering digital solutions in the Vietnam logistics industry

LogTechHub’s eFMS assists companies in managing the end-to-end freight management processes.

Most outstanding technological projects and innovations recognised at the Asian Technology Excellence Awards

This prestigious awards programme awarded 60 companies with innovative technology initiatives that made an impact on their business.

Forming future-proof data strategies for telcos

Leveraging data to improve customer experiences often leads to operators’ success.

Our world is at an inflexion point - innovate to stay ahead of the curve, says EY Chief Innovation Officer

Steve Lo said that remaining agile is ever-so-important for companies in the increasingly fast-paced world of business and the global landscape.

Many companies yet to take ‘full advantage’ of data despite momentum

KPMG Asia Pacific Head of Technology, Media & Telecommunications Darren Yong said that unlocking data assets within businesses can create exponential value and opportunities for companies.

A new canvas: Why artists are jumping into the NFT space

Entering the digital space allows an artist to earn more through royalties each time their art sells.

Digital transformation and innovation take charge

Choosing the right steps is important for the TMT industry, says RSM’s Jason Yau.

Digitalisation vs digitisation: How they differ in transforming the banking industry

Citi laid out its digital transformation story as an example of how banks have evolved. 

TIBCO spearheads a roundtable on data-driven strategies in the telecom industry

The discussion will centre on the power of data and how it can bring the industry to the next level.

Building resilience for the new normal

The current global pandemic serves as a sobering reminder for organisations to assume unexpected disruptions can occur anytime and plan accordingly. When the World Health Organisation first declared COVID-19 as a global pandemic, merely 12% of organisations believed their businesses were highly prepared for the impact of the virus. As the outbreak unfolds, organisations that neglected the emerging risks were caught unprepared and hit with a hard lesson, as they find themselves playing catch up and losing ground to companies that were better prepared.