How India’s two-wheeler insurance claims rose 15% in 2024 | Asian Business Review
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How India’s two-wheeler insurance claims rose 15% in 2024

EV-related claims are 18% to 20% more frequent than petrol bike.

Two-wheeler insurance claims in India rose 15% in 2024 to 2025, according to Policybazaar, with another 10% to 12% increase expected in 2025 to 2026.

Mid-segment motorcycles in the 150 cc to 350 cc range accounted for most of the increase, recording a 15% jump in claims.

Smaller bikes under 150 cc remained stable, whilst scooters continued to see fewer claims.

Electric vehicles, though still a small share of the market, are driving up claim costs.

EV-related claims are 18% to 20% more frequent than petrol bikes and repairs cost 30% to 35% more, largely due to battery and handling issues.

Geographically, Maharashtra, Delhi, and Uttar Pradesh made up about 45% of claims, with Karnataka and Tamil Nadu contributing another 20%.

Theft hotspots included Ghaziabad, Meerut, Jaipur, Islampur, Kanchipuram, and Muzaffarpur.

Accidents and natural calamities made up 70% to 75% of claims, whilst thefts and total loss accounted for 20% to 25%.

The average claim ranged from $0.044m (₹4,000) to $0.077m (₹7,000), with most involving minor body damage.

Peak claims occurred during commuting hours, between 8% to 10 AM and 6% to 8 PM, reflecting heavy weekday traffic risks.

Policybazaar also noted that riders renewing policies showed 25% fewer claims, suggesting more experienced riders tend to ride cautiously.

“Mid-segment motorcycles filing the highest number of claims, EVs recording 30% to 35% costlier repairs, and most incidents occurring during routine commuting hours. These patterns highlight that accidents and damages are not isolated events but everyday realities for riders,” said Manas Kapoor, head of Two-Wheeler Insurance at Policybazaar.

 

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