Ocean Life revolutionises health access with innovative technology

It has made a transformative impact on improving healthcare services and innovating the use of technology to promote wellness.

Ocean Life Insurance is at the forefront of combining technology and wellness to transform healthcare services in Thailand. The company strategically uses various platforms to cater to different customer needs and ensure suitable care, exemplified by the OCEAN Club app and Digital Healthcare Services.

The OCEAN Club app is a dedicated platform that motivates users to engage in health-promoting activities. It functions as a loyalty programme, allowing users to earn coins by participating in activities such as walking, running, and maintaining adequate sleep. These coins can be redeemed for various rewards and privileges, encouraging a proactive approach to health management. By making health engagement rewarding and enjoyable, the app aligns with Ocean Life’s mission to integrate wellness into everyday life.

On the other hand, Digital Healthcare Services focusses on partnering with healthcare providers, including digital health service providers, to offer comprehensive health management across three critical life stages: prevention, treatment, and recovery. These services feature API integration with leading hospitals, enabling telemedicine services that allow users to access remote medical consultations, diagnoses, and treatments from the comfort of their homes. This approach enhances convenience and eliminates barriers to healthcare access, particularly for those in remote areas or with mobility constraints.

Furthermore, Digital Healthcare Services extend to telepharmacy, leveraging API integration with numerous local pharmacies. This feature allows users to consult with pharmacists and access medication delivery services efficiently, ensuring quick and reliable access to essential medications, significantly improving overall health outcomes.

By utilising these tailored platforms, Ocean Life demonstrates its commitment to leveraging technology to enhance health outcomes and provide an exceptional customer experience. The OCEAN Club app fosters a proactive approach to health through engagement and rewards, whilst the Digital Healthcare Services ensure that customers receive the medical care and support they need, regardless of location or mobility.

Ocean Life’s innovative use of API integration in its Digital Healthcare Services has been recognised with the prestigious Thailand Technology Excellence Award 2024 in the API - Life Insurance category. This accolade underscores Ocean Life’s dedication to redefining health access and setting a new standard for life insurance companies in the digital era.

“This API integration represents a paradigm shift in how we approach health and wellness. By harnessing the power of technology, we are fostering a culture of proactive health management and democratising access to essential healthcare services. We firmly believe that Ocean Life's digital healthcare services are not just a service, but a catalyst for positive change in the realm of health and wellbeing,” the company said.

Now in its fourth edition, the Asian Technology Excellence Awards is the region’s premier awards programme that celebrates top technological innovators and solutions that are redefining industries and leading the charge in digital transformation.