Malaysian Communications and Multimedia Commission wins at Malaysia Management Excellence Awards 2025

MCMC recognised that advancing digital ambitions depends on an engaged, resilient, and future-ready workforce.

The Malaysian Communications and Multimedia Commission (MCMC) was honoured with the Employee Engagement of the Year - Government Organisation title at the prestigious Malaysia Management Excellence Awards 2025 for successfully reigniting employee engagement in the past year by anchoring it in its shared culture of Customer Orientation, Operational Efficiency, Linkages, and Teaming.

As part of this mission, MCMC has launched several transformative initiatives that redefine how employees experience work, growth, and belonging. Amongst these initiatives is the digitalisation of its HR platforms to enable employees to drive their careers.

These platforms include MetaHRise, Malaysia’s first multiplayer metaverse onboarding programme which immerses new joiners into MCMC’s purpose-driven culture, as well as its digital learning hub MCMC LeaP that integrates personalised development and structured leadership pathways. Its cloud-based HRIS, myHR, also empowers employees through seamless self-service, such as leave applications, claims, and personnel records directly from their devices.

MCMC has also undertaken a comprehensive Total Rewards Review guided by three benchmarking approaches: aligning with market standards, comparing against peer organisations, and ensuring compliance and alignment with government-mandated benefits. This strategic benchmarking, based on the P60 median principle, has ensured that it remains competitive, compliant, and attractive to top talent.

Results from the 2024 benchmarking affirm MCMC’s strong market position, with 39 benefits exceeding market standards, 23 being aligned to the market median, and 14 unique offerings not commonly found elsewhere. These include standout initiatives like childcare support, specialised healthcare for critical illnesses and special needs, and financial tools such as housing and vehicle loan subsidies.

Employees also benefit from flexible work hours, early release, and time off for special circumstances, aligning professional responsibilities with life’s realities. Other well-being initiatives include the MCMC Kasih Careline Counselling Centre, Health and Wellness Week, and the Wellness Wave, combining health screenings, fitness, creative therapies, and social impact activities and providing confidential support for mental health, legal, and financial matters.

Complementing these, the Commission’s suite of leadership development programmes strengthen the internal talent pipeline through four progressive tiers of growth. It integrates global professional certifications, experiential and immersive learning, including coaching to strengthen behavioural, functional, and strategic leadership capabilities. This has increased overall leadership bench strength to 55%, surpassing the industry average of 20%.

Malaysia Management Excellence Awards recognises the nation’s visionary leaders, forward-thinking innovators, and high-performing teams whose strategic initiatives have delivered business results and contributed significantly to their company’s growth and success.

The Malaysia Management Excellence Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's employee engagements and management initiatives, please contact Danica Avila at [email protected].