Bugcrowd launches AI Bias assessment service

New service aims to improve AI safety and fairness.

Bugcrowd has announced a significant expansion of its services with the launch of AI bias assessments, which aims to help businesses understand and mitigate the safety and bias implications of using artificial intelligence. 

The announcement was made by Dave Gerry, CEO of Bugcrowd.

"We're so excited. This has been something that's been in the works for a long time," Gerry said. He explained that while Bugcrowd has traditionally focused on the crowdsourced security market, including helping large language model (LLM) providers and enterprises adopt AI models, the company is now taking a step further. 

"We now have the ability to help our customers actually start to understand the safety and bias implications that can exist when they're leveraging AI," he added.

In addition to discussing the new service, Gerry also spoke about the cybersecurity trends in the Asia Pacific region that are shaping Bugcrowd’s strategic decisions. According to him, the threat landscape in Asia Pacific is evolving rapidly, with businesses facing an increasing number of attacks from various adversaries.

"Our customers are telling us that they're seeing more threat actors than ever before. The adversary continues to adapt, they continue to accelerate their pace of attacks against our clients and against the broader industry," Gerry noted. 

In response to these challenges, Bugcrowd has been expanding its suite of services to include not only traditional offerings such as penetration testing and bug bounties but also innovative solutions like the AI bias assessments.

The role of cybersecurity firms in the Asia Pacific region is also changing, according to Gerry. There is a growing demand for these firms to have a local presence and be an active part of the security community. "That's a big focus for Bugcrowd in 2024," Gerry stated. Over the past year, the company has been actively building relationships with customers, partners, and the hacker community in Singapore and across the region.

Gerry emphasised the importance of these local connections and Bugcrowd’s commitment to supporting its clients through various challenges. "We've spent the last 12 plus months building relationships... to make sure that we are a known entity, to make sure that we're here and we're partners to our customers, that we're showing up for the big events that we're helping guide them," he explained.

The CEO highlighted how Bugcrowd’s platform enables clients to tap into a "creative community" within the hacker community, which is crucial for addressing the sophisticated threats that businesses face today. This community-driven approach not only helps in identifying and mitigating vulnerabilities but also in ensuring that AI technologies deployed by businesses are as unbiased and equitable as possible.