Teleperformance Malaysia Sdn. Bhd.
Teleperformance in Malaysia is a multilingual hub that supports services in more than 18 languages and dialects in Asia. As the first BPO company in Penang, Teleperformance in Malaysia has seen rapid growth since its establishment in 2017 with 2 sites in the island by 2019.
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Teleperformance Malaysia emerges victorious at Asian Experience Awards 2024
Teleperformance Malaysia emerges victorious at Asian Experience Awards 2024
It has developed several initiatives to improve training turnaround and average handling time, as well as a technology for process improvement.
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BDO UAE’s Shivendra Jha emphasises agility and foresight to keep businesses strategic
He shares how embedding technology, sustainability, governance, and agility are shaping the future of business in the Middle East.